TERMS AND CONDITIONS
Guarantee
Proper care of your Dog Shark Fin (DSF)
is necessary to maintain quality of your purchase. Please
do not expose the DSF to sharp objects, jewelry or rough surfaces,
which will may cause snags. Please follow washing and drying
instructions. We guarantee our
merchandise to be free of manufacturing defects and will accept any
defective item for refund or exchange, subject to the Terms and
Conditions of the Return/Exchange Policy.
Return/Exchange Policy
DSF would like to make sure that you’re completely satisfied with your
one-of-a-kind purchase. You may exchange your UNUSED article within
seven (14) days from date of delivery, subject to the terms below.
Farallon cannot offer refunds/exchanges before your article has been returned to us. Please make sure to comply with the following conditions for the article you wish to return/exchange:
1. must be unused, unwashed and not damaged;
2. must be sent in its original packaging;
3. return/exchange items must be shipped back to DSF within seven (14) days from the date of delivery.
If all of the above conditions are satisfied, DSF will refund the value of the returned product(s), sales tax included, less original shipping costs. Return shipping and handling are free. We will not issue any refunds for returns
that do not satisfy all of the above conditions; however, you will have
the option to request within thirty (30) days of being notified that
you are not entitled to a refund that your merchandise be shipped back
to you, at your own cost, in the condition in which it was received by DSF.